Privacy Policy

This section contains privacy information regarding online privacy issues and regarding resident health information.

Charles E. Smith Life Communities (CESLC) uses its best efforts to respect the privacy of online visitors, and to handle information that you may provide to us in a safe and responsible manner.

This Privacy Policy explains why we collect particular information and how we will protect your personal privacy within our Web site. The following discloses our information gathering and dissemination practices for the Web site located at the URL

Because we want to demonstrate our commitment to your privacy, this Privacy Policy notifies you of: 1. What personally identifiable information of yours is collected through the Site; 2. Who collects such information; 3. How such information is used; 4. With whom your information may be shared; 5. What choices you have regarding collection, use and distribution of your information; 6. What kind of security procedures are in place to protect the loss, misuse or alteration of information under our control; and 7. How you can correct any inaccuracies in your information. What Information We Collect and How We Use That Information: We collect personal information when you voluntarily provide it in the course of interacting with out site. Our registration form asks for name and e-mail address, and may also ask users to give us contact information, format preference (HTML vs. Text), address, interests, and similar information. We do not request or store sensitive information from our visitors, such as credit card or social security numbers.

If you provide your e-mail address and you do not want to receive e-mail from us in the future, please let us know by sending an e-mail to calling 301-770-8329 or changing your personal profile. We do not share e-mail addresses with other organizations.

If you provide your postal address to us online, you may receive periodic newsletters or mailings from us with information on new services or upcoming events. If do not wish to receive mailings from us, please let us know by sending us an e-mail at updating your personal profile. In order to save vital funds, we occasionally exchange donor names with carefully selected not-for-profit organizations. You can have your name put on our do-not-share list by calling 301-770-8329 and including your exact name and mailing address.

If you provide your telephone number online, we will only call to discuss your event registration or donation.

Internet Protocol Address

We collect an IP address from visitors to our Site. An IP address is a number that is automatically assigned to your computer when you use the Internet. We may use this information to analyze traffic at our site and to deliver customized, personalized content. IP addresses are not linked to personally identifiable information.

Use of “Cookies”

Our Site may use cookies to help you use our site more efficiently. Cookies are pieces of information that a Web site may store on your computer. Cookies can recognize your name when you return and can remember your password and personal preferences. If you choose to have your browser refuse Cookies, it is possible that some areas of our Site will not function properly when you view them.


All information provided to CESLC is transmitted using SSL (Secure Socket Layer) encryption. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us. We also protect account information by placing it on a secure portion of our Site that is only accessible by certain qualified employees of Charles E. Smith Life Communities. While we strive to protect your information, we cannot ensure or warrant the security of such information.


If you elect to use our referral service for informing a friend about our Site, we ask you for your friend’s name and email address. Charles E. Smith Life Communities will automatically send the friend a one-time email inviting them to visit the Site. Charles E. Smith Life Communities stores this information for the sole purpose of sending this one-time email.

Other Web Sites

Our Site contains links to other Web sites that we believe you will find useful. Please note that when you click on one of these links, you are entering another Web site for which Charles E. Smith Life Communities has no responsibility. We encourage you to read the privacy statements on all sites as their policies may be different than ours.

Other Privacy Issues

We welcome children to learn more about our programs, and where appropriate, volunteer opportunities. We encourage this to be done only with parents’ knowledge and supervision. We protect medical and health information of our residents according to HIPAA guidelines. Check our HIPAA Privacy Notice, which follows.

Contacting the Web Site

If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, you can contact: Charles E. Smith Life Communities 6121 Montrose Road, Rockville MD 20852 If you ever have questions about donations or event registrations made on-line, please contact us at the above address or call 301.770.8329.

Charles E. Smith Life Communities reserves the right to change this Privacy Policy at any time simply by posting such changes on our Site. Any such change will be effective immediately upon posting.

Notice of Privacy Practices


Your Information. Your Rights. Our Responsibilities.

Charles E. Smith Life Communities (CESLC) is comprised of Hebrew Home of Greater Washington (HHGW), a skilled nursing facility, Hirsh Health Center, and Landow House (including Cohen-Rosen House), an assisted living facility.  These residences and clinic, are under common ownership and, as such, we operate under the federal Health Insurance Portability and Accountability Act (HIPAA) as a single “Affiliated Covered Entity.” This means that this Notice of Privacy Practices applies to each of those residences and outpatient therapy services.

We are committed to preserving the privacy and confidentiality of your personal health information.  During your residency at one of our residences and in the course of medical treatment that we may provide to you as one of our residents, we will create, receive, or maintain records that contain personal health information about you, including information that identifies you or that can reasonably be used to identify you and that relates to your past, present, or future physical or mental condition, the provision of health care to you or the payment for that care.

CESLC is required by certain state and federal regulations to safeguard the privacy of your personal health information. We are also required by the HIPPAA Privacy Rule to give you this Notice. This Notice informs you about the possible uses and disclosures of your personal health information and describes your rights and our obligations regarding your personal health information. This Notice applies to all information and records related to your care that any member of the CESLC receives or creates.

Please note that CESLC also includes Revitz House and Ring House, both of which are independent living residences which are not a part of our Affiliated Covered Entity because they do not provide medical treatment to their residents.  The outpatient physical therapy services referred to in the first paragraph above are provided through HHGW. Accordingly, Revitz House and Ring House are not subject to the rights and obligations described in this Notice of Privacy Practices.

Your Rights – A Summary

You have the right to:

  • Get a copy of this privacy notice
  • Get a copy of your paper or electronic medical record
  • Ask us to limit the information we share
  • Get a list of those with whom we’ve shared your information
  • Choose someone to act for you
  • Correct your paper or electronic medical record
  • Request confidential communication
  • File a complaint if you believe your privacy rights have been violated

Your Choices

You have some choices in the way that we use and share information as we:

  • Provide disaster relief
  • Include you in a facility directory
  • Provide mental health care
  • Tell family and friends about your condition
  • Market our services and sell your information
  • Raise funds

Our Uses and Disclosures

We may use and share your information as we:

  • Treat you
  • Run our organization
  • Bill for your service
  • Comply with the law
  • Respond to lawsuits and legal actions
  • Help with public health and safety issues
  • Respond to organ and tissue donation requests
  • Work with a medical examiner or funeral director
  • Address workers’ compensation, law enforcement, and other government requests
  • Do research

Your Health Information and Your Rights

When it comes to your health information, you have certain rights. This section explains your rights and some of our responsibilities to help you.

Get an electronic or paper copy of your medical record

  • You can ask to see or get an electronic or paper copy of your medical record and other health information we have about you. Ask us how to do
  • We will provide a copy or a summary of your health information, usually within 30 days of your request. We may charge a reasonable, cost-based fee. If you receive care at HHGW, our skilled nursing facility, special rules apply to your right to view or receive copies of your medical records. Request information about those special rules and rights from the HHGW administration.

Ask us to correct your medical record

  • You can ask us to correct health information about you that you think is incorrect or Ask us how to do this.
  • We may say “no” to your request, but we’ll tell you why in writing within 60 days.

Request confidential communications

  • You can ask us to contact you in a specific way (for example, home or mobile phone) or to send mail to a different address.
  • We will say “yes” to all reasonable requests.

Ask us to limit what we use or share

  • You can ask us not to use or share certain health information for treatment, payment, or our operations. We are not required to agree to your request, and may say “no” if it would affect your care.
  • If you pay for a service or health care item out-of-pocket in full, you can ask us not to share that information for the purpose of payment or our operations with your health insurer. We will say “yes” unless a law requires us to share that information.

Get a list of those with whom we’ve shared information

  • You can ask for a list (called an accounting) of the times we’ve share your health information for up to six (6) years prior to the date you ask, who we shared it with, and why.
  • We will include all the disclosures except for those about treatment, payment, and health care operations, and certain other disclosures (such as any you asked us to make). We’ll provide one accounting a year for free but will charge a reasonable, cost based fee if you ask for another one within 12 months.

Get a copy of this privacy notice

You can ask for a paper copy of this notice at any time, even if you have agreed to receive the notice electronically.  We will provide you with a paper copy promptly.

Choose someone to act for you

  • If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your health information.
  • We will make sure the person has this authority and can act for you before we take any action.

File a complaint if you feel your rights are violated

  • You can complain if you feel we have violated your rights by contacting us using the information at the end of this notice.

You can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to:

200 Independence Avenue SW,
Washington, D.C. 20201

…or calling 1-877-696-6775, or visiting

  • We will not retaliate against you for filing a complaint.

Your Health Information and Your Choices

For certain health information, you can tell us your choices about what we share.  If you have a clear preference for how we share your information in the situations described below, talk to us. Tell us what you want us to do, and we will follow your instructions.

In these cases, you have both the right and choice to tell us to:

  • Share information with your family, close friends, or others involved in your care
  • Share information in a disaster relief situation
  • Include your information in a community directory

If you are not able to tell us your preference, for example if you are unconscious, we may go ahead and share your information if we believe it is in your best interest. We may also share your information when needed to lessen a serious and imminent threat to health or safety.

In these cases we never share your information unless you give us written permission:

  • Non-CESLC marketing purposes
  • Most sharing of psychotherapy notes
  • Sale of your information

Your Health Information and Our Uses and Disclosures

How do we typically use or share your health information? We typically use or share your health information in the following ways.

Treat you – We can use your health information and share it with other professionals who are treating you.

Example: A doctor treating you for an injury asks another doctor about your overall health condition.

Run our organization – We can use and share your health information to run our organization, improve your care, and contact you when necessary.

Example: We use health information about you to manage your treatment and services.

Bill for your services – We can use and share your health information to bill and get payment from health plans or other entities.

Example: We give information about you to your health insurance plan so it will pay for your services.

How else can we use or share your health information?

We are allowed or required to share your information in other ways – usually in ways that contribute to the public good, such as public health and research. We have to meet many conditions in the law before we can share your information for these purposes. For more information see: consumers/index.html.

Help with public health and safety issues – We can share health information about you for certain situations such as:

  • Preventing disease
  • Helping with product recalls
  • Reporting adverse reactions to medications
  • Reporting suspected abuse, neglect, or domestic violence
  • Preventing or reducing a serious threat to anyone’s health or safety

Do research – We can use or share your information for health research.

Fundraising Activities – We may contact you to provide information about CESLC-sponsored activities, including fundraising programs and events to support CESLC. For this purpose we may use your: (i) demographic information relating to an individual including name, address, other contact information, age, gender and date of birth; (ii) dates of health care provide; (iii) residence/department of service information; (iv) treating physician; (v) outcome information; (vi) health insurance status. We may disclose this information to a business associate to assist us in our fundraising activities. If we do contact you for fundraising activities, the communication you receive will have instructions on how you may ask for us not to contact you again for such purposes, also known as an “opt-out.”

Comply with the law – We will share information about you if state or federal laws require it, including with the Department of Health and Human Services, if it wants to see that we are complying with federal privacy law.

Respond to organ and tissue donation requests – We can share health information about you with organ procurement organizations.

Work with a medical examiner or funeral director – We can share health information with a coroner, medical examiner, or funeral director when an individual dies.

Address workers’ compensation, law enforcement, and other government requests We can use or share health information about you:

  • For workers compensation claims
  • For law enforcement purposes or with a law enforcement official
  • With health oversight agencies for activities authorized by law
  • For special government functions such as military, national security, and presidential protective service

Respond to lawsuits and legal actions We can share health information about you in response to a court or administrative order, or in response to a subpoena.

Your Health Information and Our Responsibilities

  • We are required by law to maintain the privacy and security of your protected health information.
  • We will let you know promptly if a breach of that privacy or security occurs that may have compromised the privacy or security of your information.
  • We must follow the duties and privacy practices described in this notice and give you a copy of it.
  • We will not use or share your information other than as described here unless you tell us we can in writing. If you tell us we can, you may change your mind at any time. Let us know in writing if you change your mind.

For more information see:

We can change the terms of this Notice, and the changes will apply to all information we have about you. The new notice will be available upon request and on our website.

Questions or Complaints

If you have any complaints or questions about our privacy policies, please contact:

Privacy Manager
Charles E. Smith Life Communities
6121 Montrose Road
Rockville, MD 20852

Telephone: 301-816-5092  |  Email:


This Notice of Privacy Practices is posted in all Affiliated Covered Entities; and on our website:

Federal regulations require us to ask you for your signature indicating that you have received this Notice of Privacy Practices.